Amazon eero high-speed wifi 6 router and booster | Supports speeds up to 900 Mbps | Works with Alexa, built-in Zigbee smart home hub | Coverage up to 1,500 sq. ft. | Advanced security

Amazon eero high-speed wifi 6 router and booster | Supports speeds up to 900 Mbps | Works with Alexa, built-in Zigbee smart home hub | Coverage up to 1,500 sq. ft. | Advanced security 

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Customer reviews

EssexRd
5.0 out of 5 stars This is a great product
Reviewed in the United States on June 1, 2024
Configuration: 3-PackStyle: Router + ExtenderVerified Purchase
After five years, my ORBI RB50 wifi network suddenly failed -- slow speeds, lost connectivity to the internet. This was delivered on the same day as I ordered it, and the setup was as easy as it looked on the video. The installation took less than half an hour, with most of the time devoted to rebooting my modem and placing the two satellites around the house. Be prepared, though, for going through the hassle of getting your printers on the new wifi network (HP's HPSmart app is not very smart) and doing a factory reset on your Google home speaker and other devices. But installing Eero 6 successfully was a breeze, and the signal strength throughout the house is fantastic. I had never heard of Eero until I read the Wirecutter review - this was a good choice. I didn't rate the tech support because I didn't need it -- the installation process worked well.
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Darshana
5.0 out of 5 stars it does what it supposed to do - no complains!
Reviewed in the United States on May 10, 2024
Configuration: 3-PackStyle: Router + ExtenderVerified Purchase
I’ve been using this device for over two years, and it has caused me minimal headaches. Among various Amazon devices, this stands out as one of the best choices I’ve made. Its mobile user interface is straightforward, and devices connect to the Wi-Fi seamlessly. The mesh system ensures perfect internet coverage in every corner of my house. Even if one unit fails, another takes over, maintaining 99% uptime for connected devices. Overall, it’s been a positive experience.

The only drawback I’ve noticed is that you can’t access the admin panel via a PC using an IP address—you have to use the mobile app. It would be great if there were an alternative method for accessing the admin panel from a computer using the IP.
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Gigi
5.0 out of 5 stars Amazon's Eero 6 Mesh set up easily and works great on my T-Mobile Home Internet Gateway
Reviewed in the United States on June 12, 2024
Configuration: 2-PackStyle: Router + ExtenderVerified Purchase
I tried to set up an extender on my T-Mobile Home Internet Gateway located at a second floor window in a bedroom over the garage well away from our living area. This being the only location that gets a decent signal at our townhouse. The instructions included pressing the WPS button on the router; the first problem was the T-Mobile Home Internet Gateway has no WPS button. I could find no applicable directions for the device on You Tube or elsewhere that made sense. After a diligent search and some futile tries I reached a technical support agent. The English language challenged agent finally got my email correct and sent instructions. I have a doctor's degree and am a retired university Professor, unfortunately not in computer engineering. Like the directions that came with the device, the sent instructions were unintelligible. I gave up and returned the extender to Amazon. I then went by Best Buy to see alternatives. A clerk recommended the Amazon Eero 6 mesh system as good and easy to install. To my surprise I downloaded the app and set up the system in no more than 15 minutes on the first try, no buttons to push! Downstairs in my 2,400 square foot townhouse the new speeds are well over three times what they were and all my devices (including three outside security cameras) work flawlessly. Tonight we even watched streaming TV without any buffering which was awful before. I could not rate technical support because I did not need any!
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Joey V
5.0 out of 5 stars Hands down the best!!
Reviewed in the United States on June 25, 2021
Configuration: 3-PackStyle: Router + ExtenderVerified Purchase
I will try and make this review as simple as possible. If your in the market for a router, or maybe you don’t even think you NEED new router but wish the Wi-Fi in your home was a little better…. Look no further! The eero system is hands down the best setup for Wi-Fi coverage I have ever experienced.
Just for a little perspective…. I have Spectrum Ultra Internet which offers speeds up to 400mb per second. Usually those types of speeds require a hardwired connection through Ethernet. I have a two story home, big family, and we usually have approx 25 devices connected to Wi-Fi at all times. With the equipment that Spectrum provides and this many connections, usually my download speeds are somewhere around 25mb/s. That has always been the norm. I have tried relocating my modem and router to different locations throughout the house to get better coverage, better speeds, but nothing usually works. Recently I moved my modem and router upstairs, set it on the floor, which is centralized for the home, but was completely frustrated with the speeds downstairs, so I started looking for different options.
I purchased (then returned) multiple different brands of Wi-Fi extenders, power line extenders, all to no avail.
Through some extensive YouTube reviewing, I decided to try eero 6. This set this I purchased came with the hub or “router” that is plugged in next to my modem upstairs and two extenders that just get plugged into power that I put downstairs. I put one extender in my kitchen, then the other in the master bedroom which are on opposite sides of the house. The set up was extremely simple and I had everything set up and ready to go in maybe 10 minutes. I cannot stress enough how simple the process was. (Note: make sure you have a smart device like a phone with good cell service when setting up cause you have to set up an account through the eero app and I had already disconnected my old router when I realized I needed to do this. If I hadn’t have had cell service, this would have made the process a little more difficult!)

Anyways, the end result…. BLAZING speeds throughout the house on Wi-Fi and in every corner, the garage, out back on the patio, everywhere!
Upstairs is getting close to 500mb/s on Wi-Fi, downstairs, in the furthest corner, behind walls and doors, I still get 200mb/s.
There is no video lag, spinning circles, on any of my devices, anywhere in the home!
This is simply the best Wi-Fi setup anyone could ask for! Well worth every penny I invested!!
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Christine
5.0 out of 5 stars Works like a charm
Reviewed in the United States on June 8, 2024
Configuration: 3-PackStyle: Router + ExtenderVerified Purchase
Recommended by the Fiber optic installer from one of the big phone internet companies. I ordered them while he was installing. Got them the same night and added four around my entire 1/4 acre property. Plug one into the big company modem and the rest just plug into an outlet to set up. Very easy. Signal is strong through out. He recommended leaving the default username and password for the big company equipment and creating a new network with the Eeros so they don’t “fight” to try and pick up and drop with the other equipment. Great advise. Pretty much plug and play.
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CarolinaGirl0828
5.0 out of 5 stars Thanks to eero 6, I finally get internet in every corner of my house
Reviewed in the United States on January 19, 2021
Configuration: 3-PackStyle: Router + ExtenderVerified Purchase
This system could not have been simpler to set up and once I figured out the best place for the extenders, I now have internet access throughout my whole house. No dead spots at all, like I did with the cable modem/router placed in a central position (well, as central as I could get). For reference, my house is 2800 sq ft spread over 2.5 stories. My modem and the eero hub (router) are back in my 2nd floor bonus room "office" where they belong, one extender is on the 3rd floor where my husband is currently WFH, and the other extender is in a 2nd floor bedroom at the opposite end of the house from the hub. I tried putting that one on the first floor, but because of construction (beams, studs, etc.) and noise interference from kitchen appliances it actually works better on the second floor because it's directly above the family room where a lot of internet is used (phones, tablets, occasional laptop, roku). I see a lot of complaints about download speeds, but I get the 200+ Mbps that my internet plan advertises and that is more than sufficient. When I was using the Spectrum-provided router that's built in to the modem. I got 50-75 Mbps at best on Wi-Fi, 125 Mbps with an ethernet cord. The extenders don't always get the highest speed, but they still get over 100 Mbps (close to the ethernet hookup with the Spectrum router). Also, at any given time there are 13 active devices on the system - more when my older daughter is home from college or my husband is using the 3rd floor printer and/or his personal laptop. We have a roku on every floor and none have issues with buffering anymore.

The units themselves are unobtrusive, especially if you get the brackets Amazon sells (see photo). I like that you can turn off the LED light, which I've done on the one that's in the bedroom. I have a number of wireless phone chargers and I can't use any of them in the bedroom because the LED indicators are too bright. The only thing I would caution is making sure the hub is placed on a hard surface with ample airflow/ventilation around it because it does get a little warm. But as I mentioned before, it's small and nicely designed so even sitting out on my desk it doesn't take up much space and looks attractive (see photo).

The app is fairly straightforward and easy to navigate. There is nothing that comes to mind that I've had problems with as far as the app is concerned. I do find it hilarious that I can shut off everyone's internet from anywhere because I have the app on my phone, but that's just my twisted sense of humor. Seriously, it is nice to have that feature in the instance that my younger daughter needs to focus on schoolwork and I can shut off her access if necessary. I haven't had to do that yet because just the threat is enough to keep her on task. There are also other parental controls that you can set, but I have a 17yo at home and a 20yo at college so that's not really a thing I need.

I got the eero 6 system before Christmas when it was on sale, but having used it and being so pleased with its performance I would still recommend it at the current price point. It's still less expensive than several of the other systems reviewed and recommended by c|net. Which, incidentally, is where I found the eero after having looked at the Google mesh system and one offered by Monoprice.com. I can't say the eero is better or worse than any other mesh system since it's the only one I've tried, but I can definitely recommend based on my experience with it. If for some reason I needed to buy another one, I would do it in a heartbeat.
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PhotoGraphics
5.0 out of 5 stars So many things you NEED to know
Reviewed in the United States on November 15, 2020
Configuration: 3-PackStyle: Router + ExtenderVine Customer Review of Free Product( What's this? )Verified Purchase
When you are considering spending almost 300 bucks for a router, and there are so many brands and models of them trying to lure your attention, you need to have some real facts. And that doesn’t mean reading about how fast or slow it is in somebody else’s house. Who cares? You don’t live in their house and every single thing you have connected to wifi and Ethernet in your home is different from someone else who is no more of an expert on routers than anyone else. Before I give you some real life facts I will get right to the bottom line and that is there is only ONE way you will ever know how a device like this can and will perform in your home and that is to buy it and try it with your own computers, laptops, tablets, smartphones, TV and everything else that is common in today’s home place. Remember, if it doesn’t work you can always send it back and get something else. And with this device you may end up doing that. On the other hand, this might be just what you’re looking for.

WHAT IS IT

Okay I’ve called it a router, a term the maker is trying to avoid. And that’s not a bad thing because eero isn’t exactly like 95% of the other routers out there. It’s important to know a few things about them. Other than Eero being a common Estonian and Finnish first name, they are a company founded by a couple of dudes in their apartment in 2016 and then bought up by Amazon in 2019. If you are reading all those reviews posted prior to the November 23, 2020 ship date of this new model eero 6 you are probably reading about old obsolete products and you should stop reading those right now. This is not the same item. Same concept yes but what’s inside is night and day different. Under its new owners the game plan here is that this device should be two things – Simple and Safe. To that end they have done some remarkable things I’ve never seen before and some things that maybe aren’t so stellar. What am I basing that on? I’ve been in the industry for a quite a while now and part of that included hands on installing and using at least two dozen current model routers that I bought with my own money and are sitting in my storage room. The word simple isn’t one that usually comes to mind when talking about these things, in fact it can be the exact opposite. Unfortunately a lot of these devices are either made by old line networking companies that don’t get what life is like in the first quarter of the twenty-first century or by offshore companies who do well at making stuff but not so well designing it for real life needs. The other word, safe, isn’t normally associated with routers either – usually that’s a function of the computer or smartphone and not needed for non-smart devices. In today’s world there is some logic in nipping unsafe bad stuff before it even gets into the air in your home, which is why eero has gone to great lengths to build protection right into their hardware.

WHAT I LIKE

First off please realize that this page has changed a few times to correspond to different configurations they are making available and the one I evaluated was a prerelease sample of the basic model 6 (not the Pro) which included the main base unit and two satellite units. That’s pretty much all you get other than the power transformers and a tiny card that tells you that you have to download an app to set the thing up. There is no other way to set it up other than downloading their app , which is one of the first differences from what you may be used to. The setup process can go pretty fast, that is it would have been fast if they would have included better instructions, a topic I will touch on later. Unlike the old days the setup is almost completely hands off, the hardware configures almost everything automatically and hardly asks you anything. In other words you do not have to go through that tedious process of updating the software and firmware, it's all done for you. After a few minutes you are up and running and if you wanted to you could walk away and never touch it again. There is one solitary status light that glows a few different colors then settles down to a soft white all’s well indicator and you can turn it off completely if you don't like it. You can’t make a mistake plugging it in because other than the power cable there are two identical ports which are both self configuring Ethernet input output ports, you attach your modem to one and optionally a hard wired Ethernet device to the other, although most people will never use it. If you’re like me and have any devices that demand a hard wired configuration you can always add a switched Ethernet hub. After you’re done you can go back into the app and tweak some things but nowhere near as many as even the cheapest entry level wifi router you may have owned in the past. There are also some performance graphs that are simple and easy to understand and a heavy handed pitch for their safety and security upgrades.

THEN THERE ARE THOSE THINGS I DIDN’T CARE FOR

I didn’t have any issues with the lack of customization this product offers, I think for the vast majority of homeowners it has everything we need. But there are some things that were frustrating. The first was the total lack of setup instructions included with the device. You get the three components (lacking any kind of protective wrap), the power cords and the tiny card that tells you to download the app. They even show a website address. But they don’t tell you that you absolutely must use a smartphone with an active cellular data line that meets certain specific criteria to use to install that app and use it for the setup. And the only way you will ever know any of that is AFTER you set the thing up and go into the obscure help section that consists of many thousands of pages. I tried using my iPad and got a message that it was doing something but it didn’t tell me what. After a half hour it finally timed out and said the installation failed but not a word about why. After I tried the only available option which was to try again and wasting another half hour I tried to contact tech support. No surprise, they don’t have phone support but their website promises instant response. I filled in the information and waited, and waited and waited and 24 hours later I still didn’t get an answer almost a week later. By then I had figured out on my own that maybe I should try using my smartphone and the installation took all of about five minutes. The problem here is that not everyone may have a brand new phone that meets their strict criteria and maybe this is being installed somewhere where the user doesn’t have a smartphone at all but wants wifi internet. The short answer is that you can’t do it, period.

Frustration two comes in when the next thing is that they want to send you an email with a secret code to prove that it’s really you but the first time that process failed and I had to do it again.

If you are protective of your privacy this may not be the product for you – unlike the majority of routers you have to give away a ton of private information and agree to just as many contracts and legal stuff just to use the hardware. I will never get how sending someone all my private information is helping them protect my privacy.

Finally there’s the issue of the subscription service, and it’s no small issue at all. Like many other companies eero is looking to build a continuing revenue stream of having you pay to subscribe to all but the most basic of the so-called safety services you paid almost 300 bucks to get in the first place. I am very aware of the firewalls, virus protection and other safety hardware and software I have built into my computer and other devices and I will make my opinion clear right now that I don’t think I need anything their suite of services offers. In fact I know so. I read through it all (something one in a million people will do) and the vast majority of it is typical of the San Francisco penchant for someone in a windowless room deciding what is safe and moral for me to view, for example barring me from viewing anything that shows guns or violence – but yet they won’t answer why it’s okay for them to sell video games that require a router that are all about guns and violence. In fact their entire so-called Secure suite seems to be aimed at blocking everything I should have the good sense and choice to view or not view as I please.

Fortunately I think you can use their hardware without paying a monthly subscription fee, right now I am sampling it so I can update this with more information later. Over and above that $30 annual basic suite they offer an advanced security suite that as far as I can see adds primarily the addition of Encrypt Me, iPassword and Malwarebytes for a whopping $99 a year subscription. My opinion is that most people choosing this product for simplicity’s sake would have little knowledge and thus little interest in a VPN app like Encrypt Me, would question the value of paying for a password manager when there are so many available for free, and the reality is most people’s devices are probably already protected by a very good antivirus program already. Note that I’ve used the word opinion a couple of times and I mean it, I’m not saying my opinion is what you should do any more than I am not saying a word about what internet speeds I’m getting in my home, because you shouldn’t care about my or anyone else’s speeds, they have no impact on you at all.

SHOULD YOU BUY

My home is longer than it is wide and my wifi signal has to go through some mechanical equipment and a kitchen to get to my entertainment center, which has an adverse effect on the signal. In the other direction is my office which has a lot of walls between it and my router. I was getting ready to run a cable and hardwire both ends of the house to help solve this situation but this seemed like an easier solution – now I have one extender at one end of the house right next to the TV and the other in close proximity to my office equipment, much of which is wireless. I tried the previous products that used an extender you plugged into a wall outlet and they don’t work for me. They did in the old days when our devices stayed static but when I walked from one end of the house to the other with my phone I had to log out of one account and log in to another to continue. With eero everything is seamless, the extenders smartly and automatically connect to wireless devices and when a device travels it hands off from one extended to another without a glitch. While I am very technical I don’t like to overcomplicate things and I found the setup and configuration of this product to be amazingly simple. I don’t think the people in SF are on the same page as the rest of the country in terms of what their privacy needs are and what they feel they should be told they should be protected from so I’m leaning right now toward not continuing with their Secure subscription after the 30 day trial, which by the way I think is too short for anyone to make a useful decision on. I can’t tell you if you should buy this or not, but I hope this information has helpful. And if this sounds like it’s right for you I encourage you to try it and not be talked out of it because someone else didn’t like it. Good luck, I will give this an update after a month or two – no review for such a product can be very useful a few days after it’s introduced, mine has already updated itself three times in the 24 hours I’ve had it.
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Michael J. Descy
5.0 out of 5 stars Coverage over speed
Reviewed in the United States on November 16, 2020
Configuration: 3-PackStyle: Router + ExtenderVine Customer Review of Free Product( What's this? )Verified Purchase
I have an approximately 2,000 square foot house. My main router has to be on one end of the house on the top floor. Before the Eero, this always meant I had to live with some dead zones within my living area, mainly at the opposite end of my house and on the deck behind our house. The Eero’s wireless mesh network is able to deliver WiFi to a much larger area of my house than a single router could, and did not require me to drill holes in my wall to hard-wire something. It does so at the expense of network speed for the devices that connect to the satellite Eeros, rather than to the main one. That seems like a fair trade-off to me, however, because network speeds are fast enough for me, and because most of the areas where speed is lower are the areas that I either had spotty WiFi connections, or no WiFi connections, before I had a mesh wireless system.

#### Comparison with my old router

My old router was a tri-band 802.11ac router that cost about as much as the Eero 6 3-pack. In many respects, it was an excellent router. It was fast and offered very good coverage throughout the house, but its reach did not cover my entire living area. (Note: The Eero 6 is a WiFi 6-capable device, but I am currently running all devices on 802.11ac or older WiFi specifications. I expect to get WiFi 6-enabled devices next year, and I know my network will be ready for them.)

The regular (non-“Pro”) Eero 6 system is designed for homes with internet speeds of up to 500Mbps. I currently have a 400Mbps connection. Before and after upgrading my router, I ran a bunch of speed tests throughout my house. With my old router, I maxed out my internet connection in about half the house, but had much lower speed further out, and the connection dropped to nothing or almost nothing at the side of the house opposite my router, and outside on my deck. With the Eero, speed tests are up to 400Mbps for devices connected to the main Eero unit, and up to 200Mbps (and down to 40Mbps) for devices that connect to one of the two satellite units. The coverage area is much larger, however.

The Eero is just as fast as my old router in the same room that the main Eero base unit is in. In other rooms of the house, where the Eero is obstructed by multiple walls, or is wirelessly hopping from on Eero to another, my average speeds are half that (200 Mbit) or one tenth that (40 Mbit). The thing is, even when the speed is compromised (due, I suppose, to the connection hopping between the Eero devices) the WiFi is still fast enough for what I use it for: video and audio streaming and the web. I can actually use my iPhone and my computer in the backyard, with Internet speeds that are fast enough for streaming video and music, so, in a sense, that is a 100% improvement over what I had before.

In my household, we have at least twenty wireless devices connected to the Eero at any time, in addition to five hardwired computers, including a home media server/NAS. We stream video, audio, and do video conferencing much of the day. There are a lot of packets going through my network, and the Eero has routed and transmitted them without a hitch.

#### The hardware

All three Eero units are identical in appearance, though only the base unit has Ethernet jacks. They are much smaller than any home router I have had before, and look completely unobtrusive. They are designed with a slanted and sloped top, to discourage you from putting anything on top of them. They cannot be wall mounted without some kind of bracket, which is not included. I found the design to be a little more limiting than I had expected, because I had to found tabletops to place each unit on; I couldn’t place them in hallway outlets like the Eero Beacon.

The “main” Eero unit is a router, but, unlike most home routers, it does not contain a built-in switch. That means that you can connect one, and only one, device to it via Ethernet. If you connect several devices to your current router via Ethernet, you have two options with Eero: either (1) run the Eero in bridge mode, using your old router to route packets, or (2) buy a relatively inexpensive unmanaged switch to sit beside the Eero base unit, and connect your hardwired devices to that. I chose the second approach because I already had a switch.

In the past, many of my WiFi routers have “flaked out” after a while, probably because they get too hot for too long. I noticed that the main Eero unit gets warm, but not hot, to the touch, but only toward the bottom, where the circuit board is. I don’t think it gets warm enough to “fry” the electronics eventually; I certainly hope not.

#### The iOS App

I knew, from heading ads for Eero on podcasts, that Eero has an smartphone app for administrating and monitoring the network. I did not know that using such an app was the _only_ way to administer the network. I am a home networking nerd, very familiar with the web-based admin tools of numerous brands of home routers, including open source firmwares such as DD-WRT and Tomato—so this actually tripped me up when I was trying to re-create the static IP addresses of my NAS and app server. I assumed I could log into the admin page of the router, find out what IP address those devices ended up at, and then log into them over the network. I have found that wired devices do not always show up in the connected devices list in the iOS app. This can make it hard to find what IP address they are connected to.

I use the iOS app, which is attractive and pretty easy to use. You should know that you tap the top section of the “Home” tab of the Eero app to see all your Eero devices and manage them—it isn’t immediately obvious. Setting up the Eero system from the app was simple, and the app lets you monitor your network, and turn off the light on top of each Eero if you want.

Unlike almost every router I have ever used, the Eero’s default IP range (at least in my case) is 192.168.4.0/24. The “.4” part surprised me, and required me to update some devices that had fixed IP addresses in the 192.168.1.0/24 range.

#### Eero Secure

The Eero comes with a free, 30-day trial for Eero Secure. It is an optional service that may be useful to you. I don’t plan to subscribe because I already have a similar service that I am happy with. I could see it being useful, however, especially due to the tight integration with the Eero app and Eero hardware.
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Anthony
5.0 out of 5 stars Really the only one who actually helped me out.
Reviewed in the United States on July 13, 2024
Configuration: 3-PackStyle: Router + ExtenderVerified Purchase
I never write reviews, only to products who actually helped me out a lot. I tried a bunch of wi fi extenders and had to return them all cause most of them really didnt work at all. But not this one, Verizon recommended it for the issue i was having which was internet reaching to my basement where i live right now.

Because of the walls and equipment installed on the basement wifi was barely reaching to my room (from 800 gb that the router provided i was only getting around 15 mb). After a couple of issues i had (mostly on my part) i ended up installing everything properly and now i get around 340 to 420 mb which is around the amount i needed since the modem is really far.

Installation took about 1 hour, had to call eero customer service to help me out with installing the eero modem to the verizon modem, which i could have figure out myself if i wasnt dumb. Call was instant and the help was really good, very rare when you can to customer service imo. Great product.
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Jason Smith
5.0 out of 5 stars Why did I wait so long?
Reviewed in the United States on June 24, 2024
Configuration: 2-PackStyle: Router + ExtenderVerified Purchase
Holy crap, I almost never leave reviews but I just had to here. Our place is long and skinny, and I've tried several different router configs over the years to get full coverage across my house. I finally got fed up and decided to try out a mesh configuration. I've set up several traditional routers over the years and it usually takes a bit of time to get everything updated, change the wifi name and password. It literally took me less than 5 minutes after plugging these in to get the app downloaded on my phone, wifi name updated, and then change the password. Super seamless installation and I have 300+ speeds in every corner of my house now, while also letting me hard wire in my docking station.

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